FREQUENTLY ASKED QUESTIONS
Q. How do I make an order  for school portraits and class pictures If I
missed the expiration date for school orders?
A. You can make  an order at school prices within 180 days after the expiration
date for school order. You can make an order by mail,  online or on the next school
picture day.

If you have a proof number for the desired picture
A) calculate the price at school price
B) pay online by credit card, debit card or PAYPAL or mail the order form with
payment  to our address.   Please don't mail cash.
C) E-mail us your order details with RECEIPTS ID for online payments in subject
line.
If you do not have a proof number - you can find it using your school
INDEX PRINT - they keep it for 5 years in PTA room.
Q. How to run a family portrait fundraiser for a school PTA.
A.  Organize Family picture day on Saturday or Sunday the same way as you do
School Picture Day. Check with your school administration availability of premises
- we will do the rest.
Q. My order was submitted by deadline however, my child's teacher went
out for medical reasons & substitute did not hand it to proper personnel.
Upon teacher's return she found my child's order in her mailbox. Would
still like to place order as money order is still in the envelope. If I mail in my
order would I be able to pick it up or does it have to be returned to me via
mail?
A. We will accept school price.You can pick it up or we can mail it to you like mail
order.  Shipping is FREE on orders over $50 or just $9.95 for UPS delivery.
Q. How do I make an order  If I lost my order form and my proof(s)?
A. Make a copy of any form sent to your school (it's cheaper) or print order form
from this site. Ask the school parent coordinator or PTA members to help you find
proof numbers for your child - AMC sent a hard copy of each picture taken to the
school PTA along with the form that we send to you. It's named - INDEX PRINT. If
necessary (sometimes INDEX PRINT misplaced in school) ask us to send to
school CD with all pictures taken.

You can try to find your pictures ONLINE yourself.  Click ONLINE PREVIEW
and check out if your school individual portraits for this particular picture day
uploaded.

If nothing works - visit our office and order right here. For address and directions
click here

Write the proof number on the form and return it back to school ASAP.
Q. How do I make an order for extra copies of prints and regular wallet
size pictures?
A. By mail or Online. You can use the same order form that you used in school.
Mail it to our  address   with your instructions and payment or order extra school
individual or class photo prints online. You will need AMC pose proof number.
Look for it on the back of your school prints size 5 x 7 , 8 x 10 or 10 x 13.
Q. I have three children in this school. Can I get a school picture of all of
them?
A. Yes you can. Make sure that you make the arrangements with your children's
teachers. They have to give the photographer a chance to take a picture of all
three kids at the same time.
Q.  HOW  TO  PREPARE A YEARBOOK.

A picture I chose has the student facing the right with the left shoulder
forward, but wanted it inverted to appear as though it's the right shoulder
foward and it's facing the left?

Answer. Yes - just next to proof number write FLEEP on your e-mail (you can send us
EXCEL file that you will be making for Yearbook company)


Q. Can you take a picture that's on the brown background and change it
to the flag background.

Answer. Yes we can change background but
1) it will cost you $5 for each background change - try to avoid it please
2) it takes too much time - it can slow down you CD by 2-4 weeks.

THANK you for the good questions.


And we will put tassel 2009 on each graduate.

And we will cut file name from FULL AMC Number to just last five digits (for yearbook
company)